How Long Does Payoneer Take to Verify Documents?

By | August 4, 2023

For individuals and businesses looking for a fast, reliable, and cost-effective way to receive or make international payments, Payoneer is an excellent option. However, one of the most critical steps in opening a Payoneer account is verifying documents. Without verification, users cannot access Payoneer services, and it may be frustrating for them to wait without any understanding of the length of the verification process.

In this section, we will discuss the duration it takes for Payoneer to verify documents. This will provide an understanding of the process and help users anticipate how long they may need to wait for their Payoneer account to be approved.

Key Takeaways:

  • The Payoneer document verification process is a crucial step that must be completed before accessing Payoneer services.
  • The duration it takes for Payoneer to verify documents varies depending on several factors.

Payoneer Document Verification Process

Before Payoneer can approve an account, users must complete document verification. This involves submitting required documents and waiting for them to be reviewed and accepted.

Payoneer Documents Verification Time

The document verification process typically takes 3-5 business days to complete. During this time, Payoneer will review the documents and either approve or reject them based on their authenticity and accuracy.

To begin the process, users should login to their Payoneer account and click on the “Verification Center” tab. From there, they will be prompted to select the document type they wish to submit and upload a copy of the document.

Payoneer requires specific types of documents depending on the user’s country and the purpose of their account. Commonly requested documents include passports, national ID cards, driver’s licenses, and bank statements.

Once the documents have been submitted, users can check the status of their verification in the “Verification Center” tab. If additional information or documents are required, Payoneer will notify the user through their account and email.

How to Submit Documents for Verification to Payoneer?

Please follow the steps below to submit your documents to Payoneer for verification:

Step #1: Log into your Payoneer account and go to the “Verification Center” tab.

Step #2: Select the document type to submit.

Step #3: Upload a clear, legible copy of the document.

Step #4: Wait for Payoneer to review and approve the document.

Step #5: Check the status of verification in the “Verification Center” tab.

Note: Not all users may be required to submit the same documents. The required documents may vary based on country and account type.

“It is important to submit clear and accurate copies of the required documents to avoid delays in the verification process.”

If a document is rejected, Payoneer will provide a reason for the rejection and request that the user submit a new document. It is important to submit clear and accurate copies of the required documents to avoid delays in the verification process.

Once all documents have been approved, the user’s account will be fully activated and they can begin using their Payoneer account to send and receive payments.

Factors Affecting the Verification Time

Several factors can impact the time it takes for Payoneer to verify documents. Some of these factors include:

Volume of ApplicationsThe number of applications received can impact the time it takes to verify documents. During periods of high demand, the verification process may take longer.
Quality of DocumentsThe quality of the documents submitted can impact the verification process. If the documents are not clear or are not in the required format, the verification team may need additional time to review them.
Verification Team WorkloadThe workload of the verification team can also impact the time it takes for Payoneer to verify documents. If the team is working on several applications simultaneously, it may take longer to review each application.
Verification Process UpdatesPayoneer may update their verification process, which could impact the time it takes to verify documents. When updates are made, the team may need more time to adapt to the changes and ensure accuracy during the verification process.

It’s important to note that these factors are not exhaustive, and there may be other reasons why the verification process takes longer than expected. However, by understanding these potential factors, users can have a better understanding of why their verification may be delayed.

Ways to Expedite Payoneer Verification

If you are looking to expedite your Payoneer verification process, there are some tips and recommendations you can follow:

Submit high-quality documents: Make sure the documents you submit are clear and of high quality. This will minimize the chances of the documents being rejected and requiring re-submission.

Verify your email address: Make sure your email address is verified and up-to-date. This will ensure that Payoneer can reach you if they need additional information or if your documents require revisions.

Provide accurate information: Ensure that all the information you provide during the application process is accurate and up-to-date. Any inconsistencies or errors can delay the verification process.

Check your account regularly: Check your Payoneer account regularly for any updates or requests for additional information. Respond to any requests promptly to avoid any delays.

Contact Payoneer support: If you have been waiting for an extended period and have not heard back from Payoneer, you can contact their support team. They will be able to provide you with an update and potentially expedite the verification process.

By following the above recommendations, you can potentially reduce the time it takes for your Payoneer account to be approved.

Typical Waiting Time for Payoneer Document Verification

After submitting the required documents to verify a Payoneer account, the waiting time for verification can vary. The typical waiting time for Payoneer document verification is approximately 3-5 business days. However, in some cases, it can take up to 7-10 business days.

It’s important to note that the waiting time can vary depending on various factors such as the volume of verification requests Payoneer is receiving at the time of submission, the accuracy and completeness of the documents submitted, and any issues that may arise during the verification process.

To avoid delays, it’s important to ensure that all required documents are submitted accurately and completely. Additionally, it’s recommended to check the status of the verification process frequently through the Payoneer platform and to address any issues promptly.


Overall, the Payoneer document verification process can take several business days to complete. The duration can be impacted by a number of factors, such as document quality and completeness, as well as high volume periods.

Despite these potential delays, there are steps that can be taken to expedite the process, such as ensuring all documents are complete and up to date, and reaching out to Payoneer support if there are any issues or concerns.

It is important to keep in mind that while waiting for verification, users can still access certain features of their Payoneer account, such as receiving payments. Once the verification process is completed, users will be able to access all account features.

In summary, by understanding the factors that can impact the verification process, users can better anticipate how long it may take to get their Payoneer account approved. By following best practices and reaching out for support when necessary, users can help expedite the process and start using their accounts to their fullest potential as soon as possible.

Frequently Asked Questions

What is the typical waiting time for Payoneer document verification?

Generally, the typical waiting time for Payoneer document verification is a few business days. However, it’s important to note that this can vary depending on the factors mentioned earlier.

What is the Payoneer document verification process?

The Payoneer document verification process involves submitting required documents to verify your identity and account information. The documents are then reviewed by the Payoneer team to ensure their authenticity and accuracy.

Are there ways to expedite Payoneer verification?

Yes, there are steps you can take to potentially expedite the Payoneer verification process. Ensuring all documents are accurately and clearly submitted, providing any additional requested information promptly, and following up with Payoneer’s support team can help speed up the process.

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